About us

We believe in delivering an exceptional customer experience. Whenever you need us, we are here to help.

Who we are

We are a local business, founded in 2014 and passionate about storage for the local community. We consider our self storage facilities as a hotel for your goods and our rooms are all indoors, unlike container storage.

Flexible

We have lots of different-sized rooms, allowing us to find the right one for you so you can store at the right price, with flexible contracts should you need more or less. We can give you advice on packing and storing your things, and are happy to liaise with removers too.

Safe

Security is paramount, buildings have 24hr CCTV, fire and smoke alarms plus each room is individually alarmed, so you can rest assured that we will take good care of your things.

Understanding

We understand that storage relates to change, whether that is a bereavement or house move, starting university or a business upgrade. There is a rollercoaster of emotions connected to your past and future. We have years of helping our customers and are happy to lend an ear and a cuppa too if that helps!

Why choose us

We want to help you let go of your worries, feel calm and have the space to successfully take on your current challenges.

Trustworthy

We understand that our clients are often trusting us with their most treasured possessions or valuable business assets. We honour that trust by caring for their items as if they were our own.

Safe and Secure

We not only create a secure environment for our clients’ possessions, with individually alarmed rooms, 24h CCTV and fire and smoke alarms, we also give our clients peace of mind, helping them feel secure and in control.

Customer Centric

We believe that storage should be transparent and easy. With various-sized storage rooms, flexible contracts and a friendly, professional service, we deliver a truly customer-centric offering.

Meet the team

Do you want to put some names to faces?

We are a friendly, professional team of storage experts with a passion for helping our customers free up more space in their lives.

Jo Moon

General Manager

Jo has overseen our rapid expansion, developing the Dartmouth and Totnes sites and building a wonderful Storage Team. She loves self storage and is passionate about putting the customer first in everything that we do.

“We genuinely care about our customers and their belongings. It’s sometimes an emotional and stressful time for people coming into storage and we do everything we can to make that time as easy as possible.”

Helen

Operations Manager

Helen has been with us from the start and oversees the smooth running of our two sites. With a background in estate agency, Helen has a brilliant understanding of the trials and tribulations of buying and selling a home.

“Self storage is often the solution when dates don’t tie up or when customers are renting in the area before buying. I really enjoy helping customers with their moves and making things easy for them at what can be a stressful time.”

Sandra

Store Manager

Sandra has grown up and spent her working life in Totnes and loves meeting with customers at both storage facilities. She has a passion for organising and keeps the store and reception super tidy!

“As the Marie Kondo of Totnes, I really enjoy advising customers on decluttering! More and more customers are using our indoor storage units to make more space at home”

Helen

Customer Service Advisor

Helen joined the team in 2021 and has previously worked in tourism and also for the NHS and a chartered surveyors. She works at both of our sites and has a great sense of humour and lots of energy!

“I love meeting people and find it fascinating hearing their stories and why they need storage. It`s good to talk things through with them and find the right storage for them.”

Tim

Project & Marketing Manager

Tim previously owned a chain of opticians in the North West before relocating. He is our Brand Champion and is passionate about ensuring that our company values are reflected in every contact with our customers.

‘We put our customers at the heart of everything we do and I love spreading the word about how storage can offer so many options.’

Emma

Emma, Customer Service Advisor

Emma has worked as a teacher for many years and her calm and patient manner is the perfect antidote to what can sometimes be a stressful situation for
people who are moving.

‘Having recently downsized myself, I can really appreciate how difficult it can be to manage lots of stuff. I really enjoy the challenge of making sure customers get the right size of room for their needs.’

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Ready to get started?

We understand that a need for storage usually means change which often leads on to a rollercoaster of emotions connected to your past and future. So whether you are moving home, starting university, starting or scaling up a business or downsizing following a bereavement, we will really listen to what you need – over a cuppa if that helps! We have many years behind us of successfully helping customers in your situation and can’t wait to help you free up space in your life.

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